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Medical Support Assistant

The Northern Arizona VA Health Care System is currently recruiting for Medical Support Assistant in various areas.
As a Medical Support Assistant, you will provide medical administrative support to one or more outpatient clinics and is an integral member of the outpatient clinic team to effectively carry out day-to-day administrative operations of the clinic.
The incumbent is responsible for accurate appointment management and the coordination of all administrative information between the professional staff and the patient.
This includes updating and verifying demographic information, scheduling appointments, collecting insurance information, administratively managing consultation requests, the electronic waiting list, recall reminder list, and notifying the patient of his/her schedule appointment.
The Medical Support Assistant must demonstrate technical competency in the use of the computer systems.
The incumbent orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other duties as assigned.
Work Schedule:
Monday-Friday 8:
00 am to 4:
30 pmFunctional Statement Title/#:
FPL MSABargaining Unit:
YesTelework:
NoVirtual:
NoRecruitment/Relocation incentive is not authorized.


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